E-Channel Specialist for Qatar

VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, Australia, USA, Singapore & India.
VAM SYSTEMS currently looking for E-Channel Specialist for our Qatar operation with the following skill set and terms and conditions:
Job Description:

a) Select, evaluate and recommend vendors for the acquisition of e-channel solutions.
b) Liaise with business divisions to lead the implementation of the IVR and Call Center system during set-up phase.
c) Liaise with the business divisions to manage the implementation of an SMS banking solution during the set-up phase.
d) Lead the development and implementation of an Internet Banking solution (e-Banking) and coordinate with the respective business divisions to assess requirements.
e) Monitor all e-channel flows for e-banking transactions (IVR, Call Center, SMS banking…)
f) Coordinate with the product development teams to migrate new products into the respective e-channel solutions when applicable
g) Take proactive measures to ensure continuity of service.

Competencies:

a) Good understanding of e-channel architectures.b) Strong familiarity with banking IT systems and protocols.
Experience:

a) 7+ years in IT banking, 3 of which in similar role.b) Proven track record in implementing and managing e-channel solutions.

Domain : Banking
Qualification:

a) Minimum university degree or equivalent qualification in IT.

Terms and conditions:
Joining time frame : 2 weeks (maximum 4 weeks)
The selected candidates shall join VAM SYSTEMS –Qatar and shall be deputed to one of the leading banks in Qatar.
Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at nishanthini.suda@vamsystems.com or call us +91-471-3015245 or 2310430
VAM SYSTEMS FZC
NE-2 8, SAIF Zone
Sharjah, United Arab Emirates.
Tel: +971-6-5570407
Fax: +971-6-5570958
Tel: +91-471-3015245 (India) Fax: +91-471-2310430 (India)
www.vamsystems.com